Privacy Policy

1.    INTRODUCTION
The purpose of this privacy policy is to inform users of our website (www.groupesimoneau.com) of the personal information we collect and how we use it.

Groupe Simoneau (hereinafter Simoneau) complies strictly with Quebec’s law 25 on the protection of personal information.

This privacy policy demonstrates our commitment and the measures we take to ensure the security of your personal information.

 

2.    COLLECTION OF PERSONAL INFORMATION
When you visit the Simoneau website (www.groupesimoneau.com), we collect information that is voluntarily transmitted to us, through the interface of our website (if you fill out a form), or otherwise (e-mails or by mail).

 

This information may include, but is not limited to, the following:

•       Name

•       Mailing address

•       E-mail address

•       Telephone number

•       Password for your account on our site

 

Information collected automatically

Simoneau collects certain information automatically through tools such as log files or Google Analytics as you navigate its website. This information may include the following:

•       IP address used to access our website

•       browser and operating system configuration

•       mobile device configuration (when accessing our website from a mobile device)

•       geographic location and location data

•       pages visited and products viewed (in short, the path taken on our website)

•       links a user clicks on when visiting the site

•       keywords used in a search

•       date and time of visit

•       location

•       contact form

•       create an account

Payment information

Simoneau does not collect any payment card information. Payments that may be made through our website are processed directly by our service provider, who has sole access to payment card information.

 

Online transactions are secured in accordance with the transmission standards used by our service provider, so that transactions are securely routed and processed at all times.

 

Information related to navigation (cookies)

Simoneau uses browser cookies to improve website performance and user experience. Cookies are small files stored on the user’s hard drive by the server hosting the website or by third-party servers (such as advertising servers), which make it possible to recognize a website user and personalize content.

 

Some cookies are automatically deleted when a user closes their browser, while others are retained indefinitely. It is normally possible to control the storage of browser cookies via the browser options. Certain functionalities of our website may no longer be available when cookies are deactivated. It is important to note that the use of cookies is required to authenticate users for certain services offered on our website.

 

 

3.    USE OF PERSONAL INFORMATION
It is important to note that we only collect information that helps us achieve the following purposes:

•       To process/carry out sales transactions

•       Send promotional offers and targeted communications

•       Perform statistical analysis to improve the site

•       Follow-up on orders following sales transactions

•       As part of a data security protocol

 

 

4.    SAFETY MEASURES
The data collected is stored in a secure, controlled environment. To ensure the security of personal information, we use the following measures: SSL protocols, backup of computer information, management of access to duly authorized persons, passwords and firewalls.

Simoneau will not sell or share the data collected with third parties except as required by law or to meet legal obligations.

From time to time, we may disclose a user’s information to certain members of our organization when required to fulfill the purposes set forth in this policy. Persons working for us are required to respect the confidentiality of personal information to which they have access.

 

5.    INTERNATIONAL TRANSFER OF COLLECTED DATA
User data may be consulted, processed or collected in the following countries: Canada and United States.

 

6.    SECURITY INCIDENT MANAGEMENT
In the event of a leak of personal information, Simoneau undertakes to inform the users concerned and to comply with the law in force.

 

7.    USER RIGHTS
In accordance with Law 25, Quebec residents have specific rights regarding their personal information:

•       Right of access

•       Right to rectification

•       Right of opposition and withdrawal

 

It is possible to object to the use of your data and to withdraw it. To exercise your rights, please contact Simoneau’s Privacy Officer:

Address: 1541 rue de Coulomb, Boucherville (QC) J4B 8C5

Email: melanie.grenier@groupesimoneau.com

Phone number: 450-641-9140

Website: www.groupesimoneau.com

 

It is possible to visit our website without revealing your identity. However, some features require the collection of personal information. You can always choose not to provide this information.

 

8.    EXTERNAL LINKS ON OUR WEBSITE
Our website contains links to other websites (partners, etc.). Simoneau is not responsible for their privacy practices.

 

9.   UPDATE OF OUR PRIVACY POLICY
Our privacy policy was last updated on 2023/12/11.

If you have any questions about this privacy policy, please contact us at melanie.grenier@groupesimoneau.com.

 

Please be aware that Simoneau may change the content of its website and its use of cookies at any time without notice.  Consequently, our privacy policy may be modified at the same time.  We recommend that you review this policy regularly to ensure that you are aware of how we treat your personal information.

By using our site www.groupesimoneau.com, you agree to the terms of this privacy policy.